Telelactation Implementation Among Postpartum Mothers In Primary Healthcare

Abstract

Background: Breastfeeding problems remain one of the causes of unsuccessful exclusive breastfeeding during the postpartum period. The advancement of digital technology enables lactation assistance services to be conducted remotely through telelactation. Aim: This study aimed to describe the implementation of telelactation among postpartum mothers in the working area of Baregbeg Public Health Center. Methods: This study used a descriptive quantitative design. The research was conducted at Baregbeg Public Health Center involving 22 postpartum mothers selected using purposive sampling techniques. Data were collected using a structured questionnaire consisting of maternal characteristics, access to telelactation services, frequency of consultation, types of breastfeeding complaints, and maternal satisfaction toward telelactation services. Data were analyzed using descriptive statistics. Result: The results showed that most respondents were aged 20–35 years (68%), multiparous (56%), and had secondary education (60%). The majority of mothers accessed telelactation services through WhatsApp (82%). The most common breastfeeding problems were improper breastfeeding attachment (46%), low milk production (32%), and nipple pain (22%). Most respondents stated that telelactation services were easy to access (88%), helped solve breastfeeding problems (84%), and increased breastfeeding confidence (80%). Conclusion : Telelactation implementation was considered beneficial in supporting postpartum mothers during breastfeeding, especially in improving access to lactation counseling services. Telelactation can be developed as an innovative maternal health service in primary healthcare settings.